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Apple Business Essentials: A Guide for Tech Retailers Managing Devices

Key Takeaways

  • Apple Business Essentials simplifies device management, support, and security for SMBs and B2B tech partners.
  • Retailers, distributors, and wholesalers can bundle subscriptions for new revenue opportunities and stronger customer retention.
  • With flexible pricing and enterprise-grade security, Apple Business Essentials is a must-have for scaling Apple-based operations.

Apple Business Essentials is transforming how B2B tech wholesalers, distributors, retailers, and their partners manage, secure, and streamline Apple device operations. For enterprises that power their clients’ digital transformation journeys or operate their own technology infrastructure, Apple’s unified service provides a scalable, secure, and easy-to-manage platform, making it essential for anyone working with Apple hardware in B2B distribution, retail, and managed IT.

What is Apple Business Essentials?

Apple Business Essentials is an all-in-one management system consisting of 24/7 support, device management, and cloud storage, designed for today’s workforce. Think of it as Apple’s “all-in-one” platform designed specifically to help organizations deploy, configure, support, and secure fleets of iPhone, iPad, and Mac devices for their employees – all from a central portal.

The service builds on Apple Business Manager (ABM), which many partners already use for basic deployment and provisioning. Essentials goes further, adding built-in Mobile Device Management (MDM), automatic updates, app distribution, AppleCare+ for device repairs, and cloud storage. It’s engineered to ease the lives of IT administrators, enhance end-user productivity, and minimize risk for companies that must juggle growing device fleets across retail outlets, warehouses, or distributed sales teams.

How Does It Work?

Centralized Device Management

Partners can offer iPhones, iPads, Macs, and even Apple TVs, automatically enrolling them via ABM or Apple-authorized resellers. The saves time and enables ease of deployment which makes it a game changer for wholesalers and reseller.

App Management

Companies have the ability to assign, update and revoke apps that are business-critical.

Security & Policy Enforcement

Enforce company-specific security settings at scale including policies/restrictions. Remote locks, remote wipes, and automated software updates ensures compliance and protects sensitive data, which is important for tech distributors with large catalogs, and customer data.

Support and Repairs

Employees have access to 24/5 AppleCare+ service included in their subscriptions, along with 2 repair devices (per plan), and some areas are appointment based, on-site repairs. The reduced downtime and focus on strategic work is invaluable.

Cloud Storage & Collaboration

Employees have managed (iCloud) storage that makes collaborating easy while retaining company data internally – an impossible task prior to remote work.

B2B Benefits of Apple Business Essentials

AMB essentials offers clients cross-country collaboration connecting people, making it easier to establish a network and streamline device configurations, thanks to the zero-touch feature.

Reduces IT Burden: IT can start from a unified dashboard instead of managing a bunch of third-party MDM platforms or custom device management policies. Less overall management, faster troubleshooting, and most importantly, happier partners and customers.
Sales and Margin Opportunities: Since Apple offer monthly subscription service starting at under $2.99 per device per month they can bundle Essentials into their managed services offering a new way to generate additional predictable and reliable subscription revenues based on hardware sales and after-market managed services.
Drives Customer Stickiness: Retailers, field service organizations, and SMBs who enjoyed comprehensive device management and customer support won’t churn, allowing their partners a deeper long-term relationship.
Business-Grade Security: With automatic software updates, compliance monitoring, and remote support built-in, Apple Business Essentials is designed with the fast-changing security needs of distributed workforces and privacy restrictions in mind. This a stepping-stone for wholesalers and distributors wary of BYOD and leaks.

Key Points for Modern B2B Operations

Automated Device Enrollment

Whether the iPhone, iPad, or Mac is bought directly from Apple or an authorized distributor, it can be automatically enrolled into management, ideal for bulk orders and multi-site deployments.

Customizable Controls

Wholesalers and distributors get granular control over what users can install or access. Business policies can quickly be deployed company-wide or by group, facilitating BYOD as well as corporate-owned devices.

Full-Service Reporting

Advanced analytics and real-time monitoring read-only access will allow IT administrators to audit their organization’s device compliance status, statistics, and app deployment’s across potentially thousands of devices – critical for partners scaling managed devices.

Scale Support

AppleCare+ offers excellent support which helps businesses to focus on more priority tasks.

Eligibility

Business must initially purchase devices from Apple or and Apple Authorized Resellers. Devices can be brought under management utilizing Apple Business Manager (ABM), configuring, or user-invited management for lead initiated scenarios. Operating systems ensure compliance requirements: iOS 15, iPadOS 15, MacOS 12.0.1. Current browsers (Safari, Chrome, Edge) are supported.

Pricing

Apple Business Essentials starts at around $2.99 per device, per month, with tiered options for added storage or more devices under management. Partners can bundle these subscriptions to deliver greater overall value for their end-customers.

Final Thoughts

For B2B tech partners looking for additional revenue streams and operational efficiencies in the Apple ecosystem, Apple Business Essentials offers a managed, enterprise grade solution! Whether used in-house or as part of value-add for their customer, Essentials provides a customer cost savings, better security, and overall customer experience to lock in their customer – great tool for partners creating the future of tech distribution and retail value.

Explore Redington Online and get the latest Apple technology and unlock new revenue opportunities.

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